Burleson - CareNow Urgent Care
Emergency Care • Burleson, TX
Ratings by platform
- Solv Health: 5.0/5 (average from 31 reviews) (31)
- Yelp: Not specified (mixed feedback) (77 (on Yelp))
What patients say
Patients praise
- Friendly and professional staff and medical providers
- Efficient and quick service mentioned by many satisfied patients
- Thorough medical care and effective treatment plans
- Easy check-in process for many users
- Kind and attentive care for families and children
Common complaints
- Long wait times, including reports of multi-hour waits
- Issues with online check-in and registration software not syncing correctly
- Inconsistent customer service and lack of empathy reported by some patients
- Complaints about staff professionalism, including failure to introduce themselves or wear appropriate attire
- General concerns regarding facility cleanliness (e.g., rusty sinks)
In patients' words
"Not sure how this clinic has 4 Stars! I should have read the reviews before I waited 6 hours to be seen. ... It's essential for healthcare staff to show empathy and care, especially when dealing with sick individuals."
— LocalityBiz (Reviewer: Ashley Medrano)"This was my second visit to Burleson Care Now and I have to say they are consistent in excellent care."
— Yelp Review Highlights"Everyone was kind and helpful. Very thorough and professional. I would highly recommend CareNow Burleson."
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