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Franciscan Urgent Care

Urgent Care • Burien, WA

★★★☆☆2.5/5123 reviews across 2 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 2.5/5 (123 reviews)
  • Puget Sound Consumers' Checkbook (6 reviews)

What patients say

Patients praise

  • Quick service for some patients (when arriving early)
  • Kind and helpful interactions with specific staff members
  • Convenient weekend availability
  • Reasonable pricing for those without insurance

Common complaints

  • Long wait times
  • Rude or unhelpful staff/receptionists
  • Concerns regarding diagnostic accuracy and treatment quality
  • Issues with medical referrals and administrative follow-through
  • Limited treatment scope per visit

In patients' words

"The only things this urgent care is capable of doing correctly is collecting copayments and making you wait an hour plus just to be told they don't know what's wrong with you."

— Birdeye review

"My experience at Franciscan Urgent Care was very kind. The receptionist was very kind, the nurse and the doctor too. They attended to me very quickly."

— LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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