St. Anne Hospital in Burien | VMFH
Surgery • Burien, WA
Ratings by platform
- Birdeye: 2.3/5 stars (255 reviews (Emergency Services specific))
- Medical News Today (based on HCAHPS): 52% (Patient Experience Rating) (N/A)
What patients say
Patients praise
- some staff described as nice or attentive in isolated cases
- modern and clean facility reported by some visitors
Common complaints
- long wait times and delays in care
- reports of rude or unprofessional staff behavior
- perceived neglect of patient needs and lack of communication
- concerns regarding understaffing and high staff turnover
- dissatisfaction with discharge procedures and administrative processes
In patients' words
"Worst experience ever!!! Nobody picking up the phone!! Nobody returning calls!! Nobody is caring for you and your needs!!! Don't deserve 1 star"
— Birdeye Review"They have dangerously unsafe staffing ratios and an abusive working environment for nurses. ... If you go as a patient you'll have burned out and overworked staff giving a poor quality of care."
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