Burien Medical Center - Kaiser Permanente
Surgery • Burien, WA
Ratings by platform
- Yahoo Local: Generally moderate (e.g., 3 out of 5 stars on some platforms) (36 reviews (on one aggregate platform))
What patients say
Patients praise
- Professional and friendly staff in general, including physicians and pharmacy personnel
- Efficient and thorough clinical care by doctors who take time to address patient concerns
- Convenience of having pharmacy and lab services on-site
- Clean, modern, and aesthetically pleasing facility with easy parking
- Accessibility through online options, telehealth, and e-visits
Common complaints
- Long wait times for appointments or during office visits
- Occasional administrative communication issues (specialist referrals, non-urgent responses)
- Concerns regarding the helpfulness or bedside manner of specific providers (e.g., in physical therapy)
- Navigation difficulties within the large facility lobby
In patients' words
"Dr. Barnes does an amazing job making sure all patients are treated equally. Best experience I’ve had in years!!!"
— Loc8NearMe review"I felt rushed and steamrolled by Mr. Kam who seemed to have made up his mind about my problems and treatment before I even arrived."
— LocalityBiz review"I'm really glad Kaiser Permanente opened this Burien pharmacy--it's been a huge convenience compared to driving all the way to Northgate from West Seattle."
— Yahoo Local reviewMore clinics in Burien
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