Neurology Program | Saint Joseph Medical Center - Providence
Neurology • Burbank, CA
Ratings by platform
- Yelp: 2.6/5 stars (783 reviews)
- Providence official website: 4.8/5 stars (6,504 ratings)
- Healthgrades: 71% (Patient Experience Rating)
What patients say
Patients praise
- recognized as a high-performing hospital for neurology and neurosurgery by U.S. News & World Report
- efficient systems noted by some patients
- praise for nursing staff communication and care in certain experiences
- comprehensive care services offered through the Neuroscience Institute
Common complaints
- reports of rude or unprofessional office staff
- concerns about poor communication or lack of compassion from some providers
- perceived dismissiveness regarding patient conditions
- delays in responsiveness when assistance is requested in-hospital
- isolated reports of misdiagnosis
In patients' words
"Incompetent providers. Arrogant and unprofessionla staff, terrible bedside manners. Misdiagnosed multiple family members. Stay away if you can"
— WebMD review"The front office staff is so rude and unprofessional. Dr. Faisal couldn’t have cared less about my condition and dismissed it. Turns out he was wrong. Do not recommend. No compassion at all!"
— Healthgrades review of a specific neurologist"The staff at Providence St Joseph was amazing. Very efficient system."
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