Burbank Rheumatology & Endocrinology Care
Rheumatology • Burbank, CA
Ratings by platform
- UCLA Health (Dr. Michael A. Polisky): 5.0/5.0 (340 ratings, 221 reviews)
- Vitals (Dr. Sue Y. Chung): 5.0/5.0 (326 ratings, 315 reviews)
- Healthgrades (Dr. Shahin Bagheri): 3.4/5.0 (28 ratings, 9 written reviews)
- Birdeye (UCLA Health Burbank Primary & Specialty Care): 3.0/5.0 (4 reviews)
What patients say
Patients praise
- Highly knowledgeable and professional physicians
- Comprehensive explanations of conditions and treatment plans
- Effective treatment outcomes, such as improved patient health markers
- Attentive and caring approach reported by many patients
- Timely follow-up on test results by doctors themselves
Common complaints
- Difficulty reaching office staff by phone
- Reports of rude or unhelpful front office staff
- Challenges with appointment scheduling and wait times
- Concerns about billing and insurance coverage issues
- Occasional reports of poor bedside manner or feeling unheard by specific providers
In patients' words
"Patients consistently praise Dr. Sue Yeon Chung for her compassionate, knowledgeable, and patient-centered approach to care. They appreciate her ability to explain medical conditions clearly, her thoroughness during examinations, and her attention to patients’ concerns."
— Vitals"New doctor with a chip on her shoulder who has a lot to learn about beside manner and listening to her patients. Wasted my time. ... The clinic is in network for me but she is out of network and now I’m stuck with a 250 dollar bill..."
— Birdeye (UCLA Health Burbank Primary & Specialty Care)"Dr. Weisler is a very good doctor. Her knowledge and bedside manner are desirable in a doctor. However, her office staff lacks knowledge and the prowess to run an office efficiently."
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