Primary Care - Buffalo Medical Group
Primary Care • Buffalo, NY
Ratings by platform
- Birdeye (Williamsville): 3.7/5 stars (364 reviews)
- Yelp: 2.6/5 stars (123 reviews)
- Facebook: 90% recommend (658 reviews)
What patients say
Patients praise
- Some individual physicians are highly regarded and professional
- Convenience of a multispecialty group (lab, X-ray, etc. in one place)
- Clean facilities
- Some patients find online patient portal tools easy to use
Common complaints
- Difficulty reaching staff or scheduling appointments by phone
- Unprofessional or dismissive demeanor of some staff/receptionists
- Long wait times or cancelled appointments without notification
- Frustration with billing and insurance/copay practices
- Inconsistent quality of care across different departments
In patients' words
"My recent appointment with Dr. Joanne Cobler at Buffalo Medical Group was one of the most unprofessional and dismissive medical interactions I have experienced."
— Birdeye Review"Buffalo Medical Group has several professional facilities and are a one stop shop all kinds of medical needs, X-rays, lab work, hearing, etc. going to BMG is the best decision I’ve made since moving to Buffalo."
— Buffalo Medical Group Website Testimonial"BMG is the worst. I've had so many issues with them, from showing up over an hour late to long scheduled appointments early in the day to not..."
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