Ear, Nose, and Throat Center/Otolaryngology
Otolaryngology (ENT) • Buffalo, NY
Ratings by platform
- Birdeye (Dr. Raymond V. Paolini Jr.): 4.4/5 (93)
- WebMD (Dr. Ernesto Diaz-Ordaz): 4.5/5 (4)
- Healthgrades (Dr. Edward Niemiec): 4.8/5 (4)
- Healthgrades (Dr. Robin Miller): 4.5/5 (12)
What patients say
Patients praise
- Highly skilled, knowledgeable, and effective physicians who successfully diagnose and treat conditions
- Caring, compassionate, and attentive bedside manner reported by many patients for specific doctors
- Prompt and concise communication when resolving medical questions for some patients
- Thorough examination processes and clear explanations of medical conditions and treatments
Common complaints
- Long wait times and difficulty scheduling appointments
- Reports of rude, unprofessional, or dismissive staff and office communication issues
- Bedside manner concerns, including doctors perceived as confrontational, flippant, or uncompassionate
- Billing disputes and lack of clarity regarding procedures
- Inconvenient office policies or lack of information about office location changes
In patients' words
"Dr. R. Paolini and his clinical + office staff have saved my life, literally and figuratively... I couldnt be happier with the level of care and quality of care at this location."
— Patient review of Dr. Raymond V. Paolini Jr."He is the cruelest doctor EVER... he was being sarcastic by repeatedly saying P-E-R-M-A-N-E-N-T-L-Y several times while I continue to cry."
— Patient review of Dr. Ernesto Diaz-Ordaz"My mother was rushed to the hospital... Dr Campione was called in, he was extremely rude towards myself, by brother and my mother. He seemed very rushed... horrible bed side manor!"
— Patient review of Dr. Peter A. Campione"Love Dr Miller..the most thorough exam I've ever had..and I do mean thorough..no natter what your complaint.she covers all bases in a non hurried manner..explaining as she goes."
— Patient review of Dr. Robin MillerMore clinics in Buffalo
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