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UBMD Orthopaedics & Sports Medicine Doctors – Buffalo, Niagara ...

OrthopedicsBuffalo, NY

★★★★☆4.1/5251 reviews across 2 platforms

Ratings by platform

  • Birdeye (Google): 4.1/5 stars (246 reviews)
  • Birdeye (Google): 4.2/5 stars (5 reviews)
  • Facebook: 86% recommend (74 reviews)

What patients say

Patients praise

  • Professional and skilled medical care
  • Effective physical therapy outcomes
  • Compassionate and thorough physician bedside manner in many cases
  • Convenient locations and services

Common complaints

  • Administrative and front-desk communication challenges
  • Long wait times for appointments and phone response times
  • Perceived lack of compassion or professionalism from certain staff members
  • Issues with billing and insurance coordination

In patients' words

"Very efficient and patient-friendly. Dr's. and therapists listen to you"

Birdeye (Google) Review

"The secretary was condescending to us and everyone in line. Also, stating insurance information( which should be kept confidential ) out loud."

Nutrifinder User Review

"Terrible clinic with appallingly unprofessional, uneducated, rude and irresponsible staff."

Nutrifinder User Review

"Dr Jain and the physical therapy guys and girls over here have done wonders for my knees and I will always be grateful for the care, compassion and time they all devoted."

Birdeye (Google) Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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