Orthopedics and Sports Medicine - Buffalo, NY - Kaleida Health
Orthopedics • Buffalo, NY
Ratings by platform
- Momentary (CMS HCAHPS data): 2 out of 5 stars (3,116 patient surveys (system-wide))
- Yelp (brand-wide): 2.5 out of 5 stars (297 reviews)
What patients say
Patients praise
- Highly rated orthopedic surgeons and specialists identified via professional ranking sites
- Specific patient success stories highlighting life-changing outcomes for joint replacements and sports medicine procedures
- Some patients report professional and efficient experiences at affiliated specialized clinics
Common complaints
- Reports of poor communication and unorganized staff/processes
- Complaints regarding long wait times and scheduling issues
- General dissatisfaction with hospital management and administrative responsiveness
- Low patient satisfaction ratings for the broader health system
In patients' words
"They don't listen to you when you try to explain your problem... I would never go there in my life."
— Yelp review of Buffalo General Medical Center"Dr. Rachala was the complete opposite... He took time to explain my options and his recommendation."
— Patient testimonial regarding UBMD Orthopaedics & Sports MedicineMore clinics in Buffalo
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