Surgical Services | Care & Treatment - Buffalo General Medical Center
General Surgery • Buffalo, NY
Ratings by platform
- BirdEye: 2.1 / 5 stars (506 reviews) (506)
- Yelp: 2.5 / 5 stars (70)
- PissedConsumer: 1.5 / 5 stars (45)
What patients say
Patients praise
- some patients report impeccable care from surgical and specialized teams
- high performing ratings in specific adult procedures and conditions
- positive experiences with specific coordinators and individual staff members
Common complaints
- long wait times in the emergency department
- reports of rude or inattentive nursing/support staff
- inconsistent post-operative care and responsiveness
In patients' words
"The neurosurgical team (Dr Patel and Dr Johnathon Riley) kept ... the care I received was impeccable."
— BirdEye review"The nursing staff were NOT attentive and seemed uncaring & rude... I feel we as post-ops would be much better served in a different unit."
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