Buena Park, CA
Urgent Care • Buena Park, CA
Ratings by platform
- Yelp - NuVation Pain Group: Phillip Lim, DO, MPH: 3.1/5 (12 reviews)
- Yelp - Buena Park Nursing Center: not clearly shown in provided snippet (not clearly shown in provided snippet)
- Review.Care - Buena Park Nursing Center: not clearly shown in provided snippet (Medicare rating breakdown shown) (not clearly shown in provided snippet)
- EveryPlace - Buena Park Nursing Center: 2/5 stars (not clearly shown in provided snippet)
- Unilocal - Genesis Medical Clinic (Buena Park): not clearly shown in provided snippet (9 reviews)
- Unilocal - Hana Medical Group (Buena Park): not clearly shown in provided snippet (19 reviews)
- Yelp - Buena Park Medical Group: not clearly shown in provided snippet (not clearly shown in provided snippet)
- LocalityBiz - Allcare Family Medical Group: not clearly shown in provided snippet (not clearly shown in provided snippet)
What patients say
Patients praise
- Some clinicians/staff are described as caring, professional, and attentive (e.g., longer time with patients; compassionate communication).
- AllCare Family Medical Group reviews emphasize warmth, courtesy, responsiveness, and feeling heard.
- A MinuteClinic virtual/clinic visit review describes improvement after care and an attentive provider (despite some other negative reviews).
Common complaints
- Reports of understaffing/slow response and concerns about patient safety/cleanliness at a nursing center.
- Very negative experiences at Buena Park Nursing Center including allegations of unprofessional staff and distrust.
- Complaints about care delays/wait times, unorganized staff, and difficulty obtaining records/receipts (Hana Medical Group).
- Negative experiences at Genesis Medical Clinic including dissatisfaction with professionalism and medication refill handling.
- NuVation Pain Group complaints include lack of pain relief from injections and billing cost concerns.
- MinuteClinic at CVS reviews include rude check-in behavior, denial of seeing a doctor, and lack of the requested procedure (ear lavage) / inadequate follow-up.
In patients' words
"“Oops! Something went wrong. Please try again.” (Yelp page snippet shows “3.1[(12 reviews)]”.)"
— Yelp - NuVation Pain Group: Phillip Lim, DO, MPH (Buena Park)"“Families have filed 14 complaints triggering federal investigations… recurring problems involve care planning, medication management, and dining services… repeated issues with care planning and pharmaceutical services.”"
— EveryPlace - Buena Park Nursing Center"“The entire staff is incredibly unprofessional I would not trust them with the well being of any human.”"
— Yelp - Buena Park Nursing Center Photos/Reviews"“This is the worst clinic ever… Not only do they not care about their patients… no refills have been approved.”"
— Unilocal - Genesis Medical Clinic"“The staff seems unorganized and inattentive. I come with an appointment and I don’t get seen for one hour…”"
— Unilocal - Hana Medical Group"“After about 20 minutes or so, she ordered the prescription… and already see a great improvement…”"
— LocalityBiz - MinuteClinic at CVS (Buena Park)More clinics in Buena Park
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