St. Jude Heritage Medical Group
Hematology • Buena Park, CA
Ratings by platform
- psjhmedgroups.org: 4.8/5 (297 reviews)
- psjhmedgroups.org: 4.9/5 (406 reviews)
- psjhmedgroups.org: 4.9/5 (225 reviews)
- Birdeye: 4.7/5 (1,126 reviews)
What patients say
Patients praise
- High patient satisfaction ratings for individual hematology and oncology physicians, with many receiving ratings of 4.8 or 4.9 out of 5
- Doctors described as professional, knowledgeable, easy to talk to, and responsive to patient concerns
- Supportive, caring, and sensitive care teams during difficult diagnoses
- Convenient on-site services such as labs
Common complaints
- Administrative issues including difficulty scheduling appointments, appointment cancellations, and lack of follow-up communication
- Concerns regarding billing practices and copayment disputes
- Reports of unprofessional or poor staff attitudes in specific departments
- Difficulty reaching providers directly and reliance on third-party services
In patients' words
"Everyone I have experienced have been wonderful and sensitive, some more than others but very caring and not letting my care slip through any cracks."
— Patient review for Dr. Sanjay Sharma on psjhmedgroups.org"It only took him a couple of minutes, but it made me feel he treated me like a human being rather than just a medical number."
— Patient review for Dr. Yung Lyou on psjhmedgroups.org"I am very disturbed of the unprofessional and poor attitude of Ms. Hanna, registered nurse, who works at infusion center, in Fullerton office"
— Patient review on checkbca.org"The right hand doesn’t know what the left hand is doing. Keep sending me back and forth."
— Patient review on BirdeyeMore clinics in Buena Park
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