California Hematology Oncology Cancer & Blood Specialists
Hematology • Buena Park, CA
Ratings by platform
- Birdeye (Torrance location): 3.9/5 stars (7 reviews)
What patients say
Patients praise
- Efficient and prompt service for some patients
- Empathetic and thorough physicians
- Clean and organized check-in process for some patients
Common complaints
- Rude and disrespectful front desk staff
- Unprofessional behavior/aggressive communication from office staff
- Poor communication regarding appointments and follow-ups
- Difficulty getting calls returned
In patients' words
"The front desk staff is not kind. But that Maria she is so rude and disrespectful... she shouldn’t be working there patient are dealing with life and death and you have to deal with the devil at your doctors visit no way!!!!!"
— Birdeye review"This is. One of the most empathetic doctors I have ever met whether it's good news or bad news. He cares and you can tell he cares. To me, that's the most important thing very competent and and I do recommend him tremendously."
— Birdeye review"They never even bothered to schedule me to return after they did blood tests. They are never in the office, they do not answer. They rarely return calls."
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