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Internal Medicine Doctors in Greater Brazos Valley - HealthPoint

Internal MedicineBryan, TX

★★★☆☆3.1/568 reviews across 2 platforms

Ratings by platform

  • Birdeye (Aggregate): 3.1/5 (66 reviews)
  • Yelp: 1.5/5 (2 reviews)

What patients say

Patients praise

  • Some individual providers and nurses noted as attentive, loving, and thorough
  • Generally clean facility environments reported by some patients

Common complaints

  • Difficulty reaching staff via phone, including long wait times and unreturned calls
  • Reports of unprofessional, rude, or dismissive behavior from front desk and support staff
  • Concerns regarding inadequate treatment plans, lack of thorough examinations, and poor bedside manner
  • Frustration with billing processes and unexpected charges
  • Issues with appointment availability and scheduling barriers

In patients' words

"Awful service. Get ready to never get a phone call back. Receptionists needs to get fired."

Yelp review

"Place was clean but no bedside manner. I felt like I was more of a bother and didn't really act like they wanted to help or even hear my problems."

Birdeye/Google review

"My children and I love this place; the nurses are always very attentive. Dr. Kimberly Buenger and Nurse Angelica are always very attentive and loving with my children."

Birdeye/Google review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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