Cleveland Pediatric Emergency Care - Southwest General Health Center
Pediatrics • Brunswick, OH
Ratings by platform
- Birdeye (Google): 2.8/5 stars (74 reviews)
- Yelp: 2.5/5 stars (64 reviews)
What patients say
Patients praise
- Reports of fast attention and quick initial triage
- Some staff members described as professional and compassionate
- Convenience of having emergency care close to home
Common complaints
- Reports of rude or dismissive staff and physician bedside manner
- Concerns regarding understaffing and long wait times
- Issues with insurance/billing transparency
- Frustration with communication during patient care transitions
In patients' words
"They are very busy and seem to have lower staffing but still giving exceptional care! They took our concerns seriously and were quick to rule out anything life threatening!"
— LocalityBiz Review"Absolutely horrible! Took my little cousin there... Tried explaining everything to the doctor asked her to take a minute because she wouldn’t listen kept cutting me off. She was so rude."
— Birdeye ReviewMore clinics in Brunswick
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