Brownsville Pediatrics - Su Clinica
Pediatrics • Brownsville, TX
Ratings by platform
- WebMD: 1/5 (1 review on WebMD)
- Apple Maps: 100% (based on limited sample) (2 ratings on Apple Maps)
What patients say
Patients praise
- Some patients report long-term satisfaction with medical care as a primary care clinic
- Specific praise for certain professional and attentive individual staff members in the dental department
- Clinic is recognized as a Patient Centered Medical Home (PCMH)
Common complaints
- Difficulty reaching the clinic via phone, including lack of call-backs and not answering phones
- Long wait times for appointments or at the clinic
- Perceived unprofessional or rude behavior by front desk and dental staff
- Issues with referral processing and departmental communication
- Patients reporting being dropped or denied service without clear explanation
In patients' words
"Do you guys answer phone anymore or call back patients ??! What happened yo your customer service ?? Your taking care of patients went from high to lowest poor service !! Who is running this place ??"
— WebMD User Review"I took my child to the dentist the hygienist was so unprofessional she was probably upset it was the end of the day she was rushing throwing things around... my son told me she had made him feel super uncomfortable"
— Chamber of Commerce User Review"Giving 4 stars for pediatrics because I take my daughter there and so far have had a good experience . I was also a patient there as a child."
— Trustburn User ReviewMore clinics in Brownsville
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