JNC Behavioral Services | mental health service provider in ...
Behavioral Health • Brownsville, TX
Ratings by platform
- Indeed: 3.5 out of 5 stars (employee reviews) (8 employee reviews)
- US News Doctors (Dr. Francisco J. Torres, MD): See site for specific ratings (76 patient reviews)
What patients say
Patients praise
- Some patients report welcoming staff and that they feel heard
- Some employees find the work professional and management great
Common complaints
- Unprofessional and dismissive staff/providers
- Extremely long wait times for appointments
- Difficulty communicating with the office
- Poor management and organizational issues
- Concerns regarding racial bias and lack of compassion
- Patients often seen by nurse practitioners instead of the doctor
In patients' words
"I’ve had an absolutely terrible experience at this office. The staff and providers are unprofessional, dismissive, and display clear racial bias in how they treat patients. Every visit has been a struggle — extremely long wait times..."
— LocalityBiz review"My son has been a patient with JNC Behavior Service for many years. The staff is always very welcoming. My son feels safe and they listen to his concerns."
— Dr. Torres official website testimonial"Horrible management They don’t care about their patients. No benefits provided. Workers will hate on you. Not friendly. Extremely unorganized company."
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