Behavioral Health | Newhorizonhc
Behavioral Health • Brownsville, TX
Ratings by platform
- Nursa: 4.0 out of 5 stars (based on 305 reviews on one platform) (305)
What patients say
Patients praise
- Accessible medical care for low-income populations
- Some staff members described as kind, patient, and helpful
- Positive experiences with specific pharmacists and medical providers
Common complaints
- Long wait times for appointments and pharmacy services
- Poor customer service and communication from staff
- Reports of unprofessional or inappropriate behavior by medical providers
- Lack of effective treatment or follow-up for chronic conditions
- Frustration with administrative/registration processes
In patients' words
"This facility helps low income people with medical care. Doctors are great & listen. They provide a wide range of medical/health services."
— Brenda Ortiz on LocalityBiz"You have to wait 30 minutes or more just to drop off prescription..terrible customer service in Pharmacy...we must take a number...then comes a security guard or any of their employees and they take care of them right away..."
— Angelica Ramirez on LocalityBiz"I’m always here on time for my check ups, and even though they give you an APPOINTMENT ... I have to wait two hours to finally be seen. It’s not a one time thing, it’s an every appointment thing."
— Maria Baena on BeautihostMore clinics in Brownsville
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