Primary Care Services | NYU Langone Health
Primary Care • Brooklyn, NY
Ratings by platform
- Clinic4All: 4.2/5 (10 reviews)
What patients say
Patients praise
- some individual doctors and nurse practitioners are highly regarded for being caring, smart, and attentive
- instances of efficient and professional emergency care, particularly from nursing staff
Common complaints
- long wait times and difficulty scheduling appointments
- unprofessional, rude, or dismissive administrative and front-desk staff
- poor communication, including failure to return calls or emails and delays in sending prescriptions/paperwork
- concerns about billing processes and insurance coordination
In patients' words
"I called Flatbush Family Health Center twice this week to follow up on information from my doctor — once they hung up on me mid-sentence, the other time I was yelled at by a staff member."
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