Primary Care Services | NYU Langone Health
Primary Care • Brooklyn, NY
Ratings by platform
- Birdeye (Bensonhurst location): 3.1/5 (18)
- Birdeye (Park Slope Family Health Center): 2.8/5 (99)
- Yelp (Hospital): 2.7/5 (27)
- Clinic4All: 4.2/5 (10)
What patients say
Patients praise
- some individual doctors and nurse practitioners are highly regarded for being caring, smart, and attentive
- instances of efficient and professional emergency care, particularly from nursing staff
Common complaints
- long wait times and difficulty scheduling appointments
- unprofessional, rude, or dismissive administrative and front-desk staff
- poor communication, including failure to return calls or emails and delays in sending prescriptions/paperwork
- concerns about billing processes and insurance coordination
In patients' words
"Very much appreciate NP Adenike Auguste. She is smart, prompt, and caring. I am thankful that I am listened to!"
— Birdeye (Ambulatory Care Brooklyn Heights)"I called Flatbush Family Health Center twice this week to follow up on information from my doctor — once they hung up on me mid-sentence, the other time I was yelled at by a staff member."
— Toprated Business"Never pick up their phones, if you call to make an appointment because your sick they give you an appointment for 5 days to a week."
— LocalityBiz (Dyker Heights)More clinics in Brooklyn
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