UPB-Brooklyn ENT
Otolaryngology (Ear, Nose & Throat) • Brooklyn, NY
What patients say
Patients praise
- Knowledgeable, professional, and thorough doctors
- Effective treatment and resolution of ENT issues
- Friendly and efficient front desk staff in many instances
- Clean and comfortable office environments
- Clear explanations of procedures and treatment plans
Common complaints
- Frustration with office staff communication and unresponsiveness
- Long or unpredictable waiting times
- Brief consultation times with providers
- Concerns regarding billing or high out-of-pocket costs
- Occasional reports of unprofessional or dismissive bedside manner
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