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Neurology & Neurosurgery in Brooklyn - NewYork-Presbyterian

NeurologyBrooklyn, NY

★★★★★4.8/51,357 reviews across 3 platforms

Ratings by platform

  • NewYork-Presbyterian Doctors Portal (Dr. Martin Zonenshayn): 4.8/5 (536)
  • NewYork-Presbyterian Doctors Portal (Dr. Jeffrey Lewis Benjamin): 4.8/5 (785)
  • WebMD (Dr. Martin Zonenshayn): 4.5/5 (36)

What patients say

Patients praise

  • Many individual physicians receive high ratings from patients for professionalism and clarity in explanations
  • Patients frequently express willingness to recommend specific specialists to family and friends
  • Staff at specific practices noted as courteous in some feedback metrics

Common complaints

  • Reports of unprofessional or incompetent administrative/reception staff
  • Concerns regarding billing practices and potentially unnecessary follow-up visits
  • Extended wait times for appointments and emergency services
  • Occasional complaints regarding physician bedside manner and lack of clear communication

In patients' words

"Great experience. The doctor was professional, kind, and explained everything clearly. Highly recommended."

NewYork-Presbyterian Doctors Portal patient review (March 2026)

"I waited three hours for a single 10-minute consultation. The care was lackluster... but the zealousness of the various billing departments... is certainly commendable."

Open letter to hospital leadership (2018)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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