NewYork-Presbyterian Brooklyn Methodist Hospital
Neurology • Brooklyn, NY
What patients say
Patients praise
- Many individual physicians receive high ratings from patients for professionalism and clarity in explanations
- Patients frequently express willingness to recommend specific specialists to family and friends
- Staff at specific practices noted as courteous in some feedback metrics
Common complaints
- Reports of unprofessional or incompetent administrative/reception staff
- Concerns regarding billing practices and potentially unnecessary follow-up visits
- Extended wait times for appointments and emergency services
- Occasional complaints regarding physician bedside manner and lack of clear communication
In patients' words
"I waited three hours for a single 10-minute consultation. The care was lackluster... but the zealousness of the various billing departments... is certainly commendable."
— Open letter to hospital leadership (2018)More clinics in Brooklyn
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