The Brooklyn Hospital Center

Patients praise

• High satisfaction with doctors who are perceived as caring, thorough, and active listeners
• Appreciation for physicians who explain conditions clearly and remember patients personally
• Positive experiences with staff who are described as courteous and helpful
• Value placed on doctors who are accessible and provide timely follow-ups

Common complaints

• Difficulty scheduling appointments and long wait times (often months out)
• Concerns about bedside manner, such as doctors appearing cold, condescending, or rushed
• Perceived lack of clear communication, thoroughness, or follow-up on medical concerns
• Systemic barriers such as workforce shortages, economic limitations, and difficulty accessing culturally competent care