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Family Physician Family Health Center at NYU Langone

Family Medicine • Brooklyn, NY

★★★☆☆2.6/5138 reviews across 2 platforms

Ratings by platform

  • Birdeye (Park Slope location): 2.8/5 (99)
  • Toprated Business (Sunset Park location): 2.0/5 (39)

What patients say

Patients praise

  • Some patients praise the care and dedication of specific clinical staff
  • Convenience and ease of use of the NYU mobile app
  • Some users report positive experiences with professional and gentle dental care providers

Common complaints

  • Difficulty reaching staff and long wait times for phone calls
  • Issues with dental department including appointment delays and scheduling of services
  • Reports of rude or disrespectful interactions with administrative staff
  • Frustration over appointment availability and last-minute cancellations
  • Dissatisfaction with billing and insurance handling

In patients' words

"It is the best Family Health Center I ever was a part of. They are really concerned about you and your problems... Their NYU App is the best."

— BestProsInTown review (Flatbush)

"The wait here is always so miserable. i’m now an hour past my appointment... why can they not do a cleaning at the same time as the intake xrays?"

— Birdeye review (Park Slope)

"Dental department is the worst I have ever experienced... I've been waiting 1 year now for an appointment for dental work."

— Toprated Business review (Sunset Park)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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