Family Medicine In Brooklyn NY - Physicians
Family Medicine • Brooklyn, NY
Ratings by platform
- Ratings.MD (Baptist Primary Care - Brooklyn Family Medicine): 4.8/5 (5,878 ratings) (5,878 ratings)
- Vitals (Dr. Kristen D. Manter): 4.8/5 (15 ratings) (15 ratings)
- WebMD (Dr. Ahmed Elsayed): 5.0/5 (4 ratings) (4 ratings)
- Healthgrades (Dr. Elizabeth Enschede): 4.76/5 (likelihood to recommend) (Variable across platforms)
- Healthgrades (Dr. Alla Zozulya): 5.0/5 (12 ratings) (12 ratings)
What patients say
Patients praise
- Compassionate, caring, and attentive bedside manner from physicians
- Physicians who listen thoroughly and take time to explain conditions in simple terms
- Knowledgeable and skillful diagnostic ability
- Friendly and helpful staff in specific instances or locations
- Clean, bright, and modern office environments at some practices
- Efficient telehealth or follow-up communication from certain doctors
Common complaints
- Excessive wait times, sometimes lasting hours
- Unprofessional or rude office staff, including receptionists and billing departments
- Issues with appointment scheduling, lost bookings, and poor coordination
- Perceived lack of care, focus on money, or rushing patients during visits
- Concerns about communication, including difficulty reaching the office or lack of follow-up on referrals and tests
- Dissatisfaction with clinic environment, such as lack of cleanliness or failure to follow health safety protocols
In patients' words
"Staff very efficent and friendly. Jessica the nurse practitioner, took her time to answer all questions and made me feel welcome."
— Ratings.MD (Baptist Primary Care)"The wait times have been pretty horrible. I waited an hour recently just to get my blood drawn."
— Ratings.MD (Sandra Laurencin)"Great Doctor. Thorough. Takes time to sincerely listen without being condescending. Highly recommend."
— Vitals (Dr. Kristen D. Manter)"The receptionists dont know what they are doing. They gave me a follow up appointment for three weeks, after three weeks i went there and they told me that my appointment is not on their system."
— Medicals-Health (Brooklyn Family Medical Associates)"This has to be the worst practice in the world. The customer service is horrendous, there is zero follow up with referrals, refills, or messages."
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