Brooklyn Patient Care - NYU College of Dentistry
Dentistry • Brooklyn, NY
Ratings by platform
- Birdeye: 3.3 out of 5 stars (68 reviews)
- Yahoo Local: 3.5 out of 5 stars (4 reviews)
What patients say
Patients praise
- Modern and clean facility environment
- Generally professional and thorough dental care from students and staff when service is provided efficiently
- Convenient location in downtown Brooklyn with easy access to public transit
- Helpful and kind administrative staff for some patients
Common complaints
- Difficulties with scheduling appointments and long wait times between sessions
- Perceived lack of clear communication and unprofessional administrative practices
- Concerns about inconsistent billing and lack of transparency regarding costs
- Frustration with the pace of treatment, particularly for complex procedures requiring multiple visits
- Some patients feel rushed or receive limited information regarding treatment alternatives
In patients' words
"Scheduling is ridiculously unprofessional—it took months to complete a simple replacement crown procedure that should have taken at most 2-3 weeks... The billing procedures are ad hoc, the prices and balances change on each visit without discernible cause."
— Birdeye Review"Clean, modern office. Speedy check in and literally no wait time. Nice Student dentist - great first experience!"
— Yahoo Local Review"Had a good initial experience with the exam and cleaning and the office is nice. Then had a cavity filled which led to a food trap developing where the work was done... Given my experience with the filling, I opted to go elsewhere and see a dentist rather than dental student to fix the food trap."
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