Integrated Dermatology Brookline-Andover: Dermatologists ...
Cosmetic Dermatology • Brookline, MA
Ratings by platform
- Yelp: Approximately 2.9 to 3.0 out of 5 stars (Yelp) (57-58 reviews)
- Practice website (testimonials page): 4.85 out of 5 stars (40 reviews)
What patients say
Patients praise
- Providers are described as knowledgeable, compassionate, and thorough
- Some patients report efficient and professional medical care
- Clean and welcoming office environments reported by some patients
- Positive feedback for specific providers such as Megan Webb and others
Common complaints
- Difficult communication and inability to reach the office by phone
- Issues with prescription management and pharmacy coordination
- Reports of rude or disorganized front desk staff
- Frustration with scheduling and appointment management
- Claims of poor record keeping and patient information sharing issues
In patients' words
"The doctors are great. That being said trying to contact this office for a refill or any other questions is a NIGHTMARE."
— LocalityBiz (user review)"Megan Webb receives consistent praise for her warm, professional manner, and her ability to explain everything clearly, making patients feel at ease."
— BestProsInTown summary of reviews"If I could give zero stars I would. The front desk is so rude and disorganized. Record keeping is terrible at best or non-existant."
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