Avera Urology — Brookings
Urology • Brookings, SD
Ratings by platform
- Avera internal survey data for Dr. Dileep Bhat: 4.7-4.8 out of 5 stars (242-254 reviews)
- Birdeye (for Avera Medical Group in Brookings): 3.4 out of 5 stars (58 reviews)
What patients say
Patients praise
- Highly positive patient feedback for Dr. Dileep Bhat, specifically regarding bedside manner, professional expertise, and clear communication
- Professional and knowledgeable staff experiences overall
- Staff members noted for being caring and helpful in specific interactions
Common complaints
- Billing office and payment plan issues
- Staff behavior, specifically disrespect and rudeness at the front desk or from nursing staff
- Service inefficiencies and occasional inadequate testing/misdiagnosis concerns
In patients' words
"Dr. Bhat was exceptional in my experience. I was VERY pleased. Thank you."
— Avera internal patient feedback"Loved the doctor care! The billing end needs work... They refused and were not nice about it. We will finish out going there for this one issue because the doctor was awesome and will not return due to the billing office and inability to set up affordable payment plans!"
— Birdeye review for Avera Medical Group BrookingsMore clinics in Brookings
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