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Brookings Acute Care Clinic | Sanford Health logo

Brookings Acute Care Clinic | Sanford Health

Urgent CareBrookings, SD

★★★★☆3.6/550 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.7/5 (34 reviews)
  • Top Rated Local: 3.3/5 (16 reviews (external site))

What patients say

Patients praise

  • friendly and attentive staff
  • compassionate and respectful care approach
  • timely appointment availability
  • providers are perceived as good listeners

Common complaints

  • billing and insurance transparency issues
  • concerns regarding surprise medical bills
  • disputes over charges for services rendered

In patients' words

"They are the kindest and most thorough place I have ever been to. They treat you as a human and listen without you feeling rushed. We are very fortunate to have this wonderful place to go to."

Loc8NearMe reviewer (June 2025)

"I am being overcharged and taken advantage of. I have already paid 2 bills and there are 2 more pending, one of which looks like a repeat."

Better Business Bureau complaint regarding Sanford Health (system-wide)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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