
Brookings Acute Care Clinic | Sanford Health
Urgent Care • Brookings, SD
Ratings by platform
- Birdeye: 3.7/5 (34 reviews)
- Top Rated Local: 3.3/5 (16 reviews (external site))
What patients say
Patients praise
- friendly and attentive staff
- compassionate and respectful care approach
- timely appointment availability
- providers are perceived as good listeners
Common complaints
- billing and insurance transparency issues
- concerns regarding surprise medical bills
- disputes over charges for services rendered
In patients' words
"They are the kindest and most thorough place I have ever been to. They treat you as a human and listen without you feeling rushed. We are very fortunate to have this wonderful place to go to."
— Loc8NearMe reviewer (June 2025)"I am being overcharged and taken advantage of. I have already paid 2 bills and there are 2 more pending, one of which looks like a repeat."
— Better Business Bureau complaint regarding Sanford Health (system-wide)More clinics in Brookings
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