General Surgery | Brookings Health System | High Quality Healthcare
General Surgery • Brookings, SD
Ratings by platform
- Brookings Health System internal patient experience surveys: 4.72 out of 5 stars (143-141 reviews)
- Internal quality benchmark reporting: 90.3% rating for surgical services
What patients say
Patients praise
- High patient satisfaction scores for general surgery.
- Positive feedback regarding kindness, friendliness, and professionalism of nursing and medical staff.
- Recognized as a Top 20 Rural Community Hospital.
- Performance often at or above state and national benchmarks.
Common complaints
- Leapfrog Group reports that the hospital declined to respond to their surveys on various safety, ethics, and care standards.
- Established formal channels for complaints exist via phone or mail.
In patients' words
"The nurses/doctors were very kind, friendly, informative, and inclusive. Everyone was ..."
— Internal provider rating for Dr. Theresa Oey"Very thorough, caring, ..."
— Internal provider rating for Dr. Theresa Oey-TrudeauMore clinics in Brookings
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