Express or Urgent Care Near Me in Brookfield, WI - Ascension
Urgent Care • Brookfield, WI
Ratings by platform
- Birdeye (Aggregate of Google, Facebook, Foursquare): 3.9 out of 5 stars (537 reviews)
What patients say
Patients praise
- Professional and courteous front desk staff
- Efficient and kind clinical staff in certain departments
- Convenient location and scheduling ease
- Attentive and supportive care from specific physicians
Common complaints
- Billing and insurance disputes
- Perceived lack of compassion or poor bedside manner in some departments
- Communication issues regarding test results and medical procedures
- Long wait times for appointments or at the facility
In patients' words
"My experience was wonderful, from the convenient office location, ease in scheduling appointments, friendly and courteous office and clinical staff to my visit with Dr. Hemsworth who took an ample amount of time to review my history, listen to my concerns, and discuss at length a treatment plan."
— LocalityBiz Review"NEVER WILL I GO HERE AGAIN and also staying FAR FAR away from anything Ascension again due to this experience [regarding billing issues]."
— Birdeye Review"The billing discrepancy caused Dan and Helen Lococo over six months of emails, calls and sleepless nights while the couple pushed for answers from Ascension."
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