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Diabetes and Endocrinology | Waukesha, WI - ProHealth Care logo

Diabetes and Endocrinology | Waukesha, WI - ProHealth Care

Endocrinology • Brookfield, WI

What patients say

Patients praise

  • High patient satisfaction ratings for many individual endocrinology providers (e.g., Dr. Verma, Dr. Mungo)
  • Patients frequently describe providers as knowledgeable, kind, thorough, and professional
  • Positive feedback on clinical staff, nursing teams, and overall efficiency during visits for many patients
  • Successful, clear, and informative communication reported by many patients during specialized care sessions
  • Some locations noted for being clean, professional, and helpful in urgent care settings

Common complaints

  • Concerns regarding billing practices, including potential miscoding and transparency issues
  • Occasional reports of long wait times for appointments and at clinics
  • Some patients reported feeling unheard, rushed, or that providers were not engaged during visits
  • Specific complaints about difficulty reaching administrative departments or resolving billing errors
  • Mixed feedback on provider communication, including challenges in understanding or feeling dismissed

In patients' words

"The dishonestly of ProHealth to extract money from patients is uncalled for."

— BBB Customer Complaint

"To be fair, Pro health did a follow-up with me regarding my complaints and was very accommodating and tried hard to address all of my concerns to my satisfaction."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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