Diabetes and Endocrinology | Waukesha, WI - ProHealth Care
Endocrinology • Brookfield, WI
Ratings by platform
- ProHealth Care (Dr. Anu Verma): 4.9/5 (107)
- ProHealth Care (Dr. Sabah Syed): 4.7/5 (148)
- ProHealth Care (Rebecca Hendrickson, APNP): 4.9/5 (215)
- ProHealth Urgent Care (Waukesha): 4.6/5 (260)
- ProHealth Urgent Care (Brookfield): 4.3/5 (334)
What patients say
Patients praise
- High patient satisfaction ratings for many individual endocrinology providers (e.g., Dr. Verma, Dr. Mungo)
- Patients frequently describe providers as knowledgeable, kind, thorough, and professional
- Positive feedback on clinical staff, nursing teams, and overall efficiency during visits for many patients
- Successful, clear, and informative communication reported by many patients during specialized care sessions
- Some locations noted for being clean, professional, and helpful in urgent care settings
Common complaints
- Concerns regarding billing practices, including potential miscoding and transparency issues
- Occasional reports of long wait times for appointments and at clinics
- Some patients reported feeling unheard, rushed, or that providers were not engaged during visits
- Specific complaints about difficulty reaching administrative departments or resolving billing errors
- Mixed feedback on provider communication, including challenges in understanding or feeling dismissed
In patients' words
"Dr. Verma is a very kind and patient dr and she explains things well and always listens to my concerns. I trust her expertise."
— ProHealth Care Patient Reviews"It was difficult to understand Dr.Syed. I had to ask her to repeat herself several times... She did not seem like she was engaged in the visit."
— ProHealth Care Patient Reviews"The dishonestly of ProHealth to extract money from patients is uncalled for."
— BBB Customer Complaint"To be fair, Pro health did a follow-up with me regarding my complaints and was very accommodating and tried hard to address all of my concerns to my satisfaction."
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