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Brookfield Smiles

Dentistry • Brookfield, IL

★★★★★4.8/5489 reviews across 3 platforms

Ratings by platform

  • Rank My Dentist: 3.6/5 (13 reviews)
  • DoctorsInternet: 4.8/5 (388 reviews)
  • Zocdoc: 4.7/5 (88 reviews)

What patients say

Patients praise

  • Friendly and welcoming staff
  • Professional, thorough, and compassionate dental care from Dr. Shah
  • Efficient and gentle clinical procedures
  • Highly recommended by long-term patients

Common complaints

  • Pricing transparency issues regarding quotes versus final billing
  • Communication errors regarding services offered or equipment capabilities
  • Concerns regarding front desk professionalism and administrative processes
  • Potential privacy concerns involving displayed patient information
  • Negative experiences reported with pediatric dental care and staff gentleness

In patients' words

"I had one molar pulled out and it was fantastic I didn't feel anything at all Dr Shah is a wonderful dentist she cares about her patients"

— LocalityBiz Review

"When I arrived for my appointment, I was informed that the cost of the visit would actually be $450. Apparently, the initial price I was quoted didn’t include the cost of x-rays."

— LocalityBiz/Promallu Review

"My kids did not have a pleasant experience either, they did not want to return to this dentist. They are very rough with their cleaning and especially the flossing and don’t try to put on tv or be nice to children."

— Promallu Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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