Psychiatry / Mental Health - SBH Health System
Psychiatry and Behavioral Health • Bronx, NY
Ratings by platform
- Birdeye: 2.2/5 stars (324 reviews)
- Rehab.com: 2.24/5 stars (783 reviews)
- Facebook: 68% recommend (48 reviews)
What patients say
Patients praise
- Occasional praise for specific nursing or medical staff kindness
- Instances of positive customer support service
Common complaints
- Poor communication between staff and patients
- Long wait times in the emergency room and for services
- Perceived staff unprofessionalism or lack of empathy
- General dissatisfaction with facility cleanliness and organization
- Concerns regarding quality of care and follow-up treatment
In patients' words
"They were very disorganized, felt like they didnt know what they were doing at all, i always had to ask to push them to do something."
— Rehab.com"Staff doesn't respond quickly when patients need help. Nurses often fail to communicate. Doctors often fail to communicate with patients."
— Hospitalstats.orgMore clinics in Bronx
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Patients praise: Some individual clinicians receive praise for being caring, attentive, and helpful with specific treatment techniques · Instances of efficient care and accessible scheduling reported for certain providers.
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Patients praise: Professional and knowledgeable medical providers · Clean and well-maintained facility ambiance.
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