Behavioral Health | Medical Services Bronx
Psychiatry and Behavioral Health • Bronx, NY
Ratings by platform
- Recovery.com (Bronx Care Health System): 2.2/5 stars (68 reviews)
- Nursa (Bronx Psychiatric Center): 2.9/5 stars (Clinician-submitted ratings via Nursa)
- Birdeye (Tri-Star Behavioral Health): 3.7/5 stars (31 reviews)
- Healthgrades (Claudia Quiroz, LMHC): 4.7/5 stars (21 reviews)
- Healthgrades (James Dusenbury, NP): 1.8/5 stars (5 reviews)
- Healthgrades (Dr. Bebsy Estefan, MD): 1.6/5 stars (8 reviews)
What patients say
Patients praise
- Some individual clinicians receive praise for being caring, attentive, and helpful with specific treatment techniques
- Instances of efficient care and accessible scheduling reported for certain providers
Common complaints
- Difficulty communicating with staff and inability to reach offices by phone
- Frequent scheduling mix-ups, missed appointments, and disorganized administrative processes
- Concerns regarding therapist turnover and abrupt case discharges without notification
- Reports of providers being unresponsive to medication refill requests or leaving patients without support
- Experiences of patients feeling invalidated, misdiagnosed, or judged by clinicians
- Claims of unprofessional conduct, including alleged harassment or dismissive treatment of patient concerns
In patients' words
"The office experience is the worst you'll ever witness. I'm warning you, make your appointments quick! Nobody will answer your phone calls and they suck."
— Yelp user regarding Montefiore Behavioral Health Center"I was trying to get help from here, but they always switch therapists & forget to call you or even give you notice of changes. They discharged my case without any notification & left me in the wind, wondering why I can't get help."
— LocalityBiz review regarding Postgraduate Center for Mental Health"Office not run properly. Called to make appointment for my first Appointment they messed that up a few times and still have not received call back about my therapy sessions it’s been weeks."
— LocalityBiz review regarding True Pursuit Psychological Services"This NP is nearly impossible to reach or deal with! He won't return any calls or respond to emails. Unprofessional, won't fill or submit your prescriptions, invalidates your diagnosis, ignores your calls and messages, etc."
— Healthgrades review regarding James Dusenbury, NPMore clinics in Bronx
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