Brockton Neighborhood Health Center: BNHC
Primary Care • Brockton, MA
Ratings by platform
- Birdeye: 3.9/5 stars (15 reviews (Birdeye))
- Medicare.gov: 2.2/5 stars (Not specified (Medicare.gov average survey))
What patients say
Patients praise
- Appreciation for certain individual healthcare providers and dentists
- Positive experiences with helpful and kind staff members in some departments
- Valued as a resource for the diverse community and for offering accessible care
Common complaints
- Rudeness and unprofessional behavior from administrative staff and receptionists
- Long wait times and scheduling/appointment difficulties
- Concerns regarding patient privacy and HIPAA violations during triage
- Perceived lack of care and empathy from some medical staff
- Dissatisfaction with communication and follow-up on test results or medical procedures
In patients' words
"A health center should be a place of care, respect, and professionalism—but here, patients are too often met with rudeness, arrogance, and a lack of basic courtesy."
— LocalityBiz reviewer"Some of the staff is nice and does whatever they can to help but it hardly makes up for all the terrible experiences you have to go through to find them."
— A-Better-Place.com reviewer"The healthcare providers at BNHC... are praised for their immeasurable kindness, humble intelligence, and exceptional care."
— Loc8NearMe review summaryMore clinics in Brockton
Primary Care - Brockton - Signature Healthcare
Patients praise: Some patients report prompt and accurate medical detection and treatment · Individual providers are occasionally described as knowledgeable or caring.
Bethel Family Medicine: Family Medicine: Brockton, MA
Patients praise: Thorough and attentive doctors who listen to patients · Caring and professional staff.
Dentist Brockton MA | Making Quality Dentistry Affordable
Patients praise: friendly and welcoming staff · professional and knowledgeable dentists.
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