Primary Care - Brockton - Signature Healthcare

Patients praise

• Some patients report prompt and accurate medical detection and treatment
• Individual providers are occasionally described as knowledgeable or caring
• Some staff are noted as kind and helpful by select patients

Common complaints

• Difficulty reaching staff and long wait times on the phone
• Frustration with lack of follow-up or return calls
• Complaints regarding facility fees charged for primary care visits
• Reports of poor bedside manner and perceived lack of professionalism
• General dissatisfaction with administrative processes and communication