Signature Healthcare
Eye Services • Brockton, MA
Ratings by platform
- Birdeye: 1.6/5 (15 reviews)
- Yelp
What patients say
Patients praise
- Friendly and upbeat hospital staff
- Appreciation for the Patient Ambassador service
- Positive experiences with nursing care during recovery and labor/delivery
- Knowledgeable and caring individual physicians
Common complaints
- Poor follow-up and communication regarding appointments
- Long wait times for phone support
- Concerns regarding privacy of patient information during check-in
- Negative experiences with specific medical providers (e.g., bedside manner)
- Reports of feeling neglected or left in unsanitary conditions
In patients' words
"While sitting here at PCP, I learned 5 people's names, addresses, phone number and date of birth. Nothing like the receptionist loudly verifying your info."
— Birdeye user review"Hospital staff friendly and upbeat, made me feel safe and very comfortable. The entire staff from nurses, to nurses’ aids, Environmental Services to Food Services, were wonderful."
— Signature Healthcare patient testimonial"Useless Organization, very unhelpful, keep you on hold for 40 minutes, DO NOT make you a priority."
— Yelp user reviewMore clinics in Brockton
Bethel Family Medicine
Patients praise: Thorough and attentive doctors who listen to patients · Caring and professional staff.
Massasoit Dental Associates
Patients praise: friendly and welcoming staff · professional and knowledgeable dentists.
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