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ESP Medical

Cosmetic Services • Brockton, MA

What patients say

Patients praise

  • Friendly and professional staff
  • Satisfactory or high-quality treatment results
  • Welcoming and relaxing atmosphere
  • Good value for services, especially when using promotional deals

Common complaints

  • Scheduling difficulties and long wait times
  • Poor management and communication issues
  • Customer service dissatisfaction, particularly regarding policies and business practices
  • Facility concerns, such as shared building bathroom quality

In patients' words

"Very pleasant experience. I really appreciate that there was no high-pressure up-selling. Great service."

— Groupon review for Essentials Laser And Med Spa

"The space and atmosphere is aesthetically pleasing. I did not enjoy or appreciate my time there. I arrived 20 minutes before my appointment only to be... waiting 30 mins more."

— Booksy review for Glamour Body Sculpting & Spa

"After being a member here for over 10 years, I am extremely disappointed with the service, the people and the constant cancellations of appointments."

— Birdeye review for Massage Envy - Easton-Brockton

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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