Eye Doctors, Eye Exams & Glasses in Bristol, TN
Vision/Optometry • Bristol, TN
Ratings by platform
- Healthgrades (Dr. Phillip Gilliam): 5.0/5.0 (1)
- Vitals (Dr. Michael Bradley): 5.0/5.0 (5)
- Google Reviews (LensCrafters Bristol): 4.76/5.0 (334)
- Optix-now (Walmart Vision Center): 2.0/5.0 (53)
What patients say
Patients praise
- Highly knowledgeable and professional doctors
- Thorough and comprehensive eye exams
- Friendly, respectful, and patient staff members reported at some locations
- Good bedside manner and effective explanation of conditions
Common complaints
- Concerns regarding insurance verification processes
- Reports of unprofessional or rude staff behavior
- Complaints about lack of transparency in pricing for frames
- Issues with unexpected business hours/scheduling reliability
In patients' words
"Dr.Gilliam has been my family's eye doctor for 20 years. Great doctor. Very thorough exam. Has a great chair side manner. I would recommend him to anyone."
— Healthgrades (Dr. Phillip Gilliam)"Absolutely useless staff. Called weeks ago to make sure they took my insurance and was assured they did. Luckily, I called again today begore my appointment to double check... because the lady at the desk said that they don't actually take my insurance."
— LocalityBiz (Envision Eye Care)"The store manager said they all took a late lunch together and would be open in 30 min. 45 minutes later, a woman comes... and asks us... in a very nasty voice, 'What do you want?' With that, I said 'Nothing from you! I'll find a nice polite store with ethics, professionalism, and less attitude to service me.'"
— Optix-now (Walmart Vision Center)More clinics in Bristol
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