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Family Medicine Clinic – Bristol at Exit 7

TelemedicineBristol, VA

★★★★☆3.8/519 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.8/5 (19)

What patients say

Patients praise

  • Friendly, caring, and professional staff
  • Knowledgeable and attentive nurse practitioners and doctors
  • Patients feel like family/personal atmosphere
  • Effective communication and willingness to explain medical information simply

Common complaints

  • Historical mention of rudeness from staff (though countered by more recent positive feedback)

In patients' words

"NP. Charise was amazing! Very knowledgeable and super willing to listen and do whatever needed to help. Even the nurses treated me with respect/better than other locations I tried prior to coming here."

Birdeye patient review

"Sallie Lively is the best! She really cares about her patients! She takes the time to listen to you and explain things to you so that you understand. She's simply amazing!"

Loc8NearMe patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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