Family Medicine Bristol
Primary Care • Bristol, TN
Ratings by platform
- The Family Practice (Bristol, UK) Summary: 3.1/5 (Average across 136 reviews) (136)
- Bedminster Family Practice (Bristol, UK) GPScan Survey: 75.8% (Overall positive experience) (110 (Survey responses))
- The Family Practice (Bristol, UK) GPScan Survey: 81.44% (Overall positive experience) (128 (Survey responses))
- Healthgrades (Dr. Alexandra Tien, Bristol, RI): 5/5 (1)
What patients say
Patients praise
- Professional and caring medical staff (doctors and nurses)
- Thoroughness of medical examinations and advice
- Helpful reception teams (cited in specific positive instances)
- Efficient and welcoming environment in some practices
Common complaints
- Difficulty booking appointments and phone access issues
- Perceived rude or unhelpful reception staff
- Issues with continuity of care (seeing different doctors)
- Administrative errors such as lost test results
- Long wait times for appointments and at the clinic
In patients' words
"I have found all occasions to be very thorough , informative and offering me reassurance and necessary tests. I have been made to feel very supported and given good advice and medical assistance."
— NHS Patient Review (Harbourside Family Practice)"The calls frequently drop even after waiting for 20+ minutes to be connected, and you will never be called back. It is extremely difficult to book an appointment..."
— The Family Practice Reviews Summary"The appointment system is diabolical. You can never see the same doctor... The appointments always run late with no apology or warning."
— Bedminster Family Practice ReviewMore clinics in Bristol
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