HMG Gastroenterology at Sapling Grove
Gastroenterology • Bristol, TN
What patients say
Patients praise
- High praise for specific doctors (e.g., Dr. Adam Coe) for being caring, attentive, and professional
- Satisfactory experiences with medical procedures like endoscopies and colonoscopies
- Positive feedback for specific nurse practitioners (e.g., Amanda Campbell) for being compassionate and thorough
- Efficient and professional care reported by some patients
Common complaints
- Difficulties reaching administrative/scheduling staff via phone
- Reports of poor communication regarding appointment changes or scheduling errors
- Concerns about customer service responsiveness
- Specific complaints regarding interactions with certain nurse practitioners
In patients' words
"If I could give no stars I would; customer service is awful, good luck ever getting through to anyone who knows anything. Either you get put on hold and forgot about or someone actually does answer says hello then hangs up."
— LocalityBiz review"This has to be the most thoughtful, caring and professional group I've ever dealt with. From top to bottom, there wasn't a single hiccup or blemish to the experience."
— LocalityBiz review regarding Sapling Grove Endoscopy Center"Very caring man. He care about his patients. He takes time to listen to his patients. I would highly recommend him."
— WebMD review regarding Dr. Adam CoeMore clinics in Bristol
Best Practice Family Care | Affordable Primary Care Bristol ...
Patients praise: attentive and compassionate staff · praise for specific providers like Kimi Guffey, CFNP.
Advanced Internal Medicine
Patients praise: Genuine concern for patient well-being · Comprehensive and high-quality medical care.
Envision Eye Care
Patients praise: Staff are generally described as friendly, respectful, and professional · Doctors are noted for being thorough, knowledgeable, and good at explaining conditions clearly.
John Christopher Allen, DPM
Patients praise: professional and efficient care · friendly and welcoming staff.
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