Family Medicine Clinic – Bristol at Exit 7 - Ballad Health
Family Medicine • Bristol, VA
Ratings by platform
- Birdeye/Google aggregate: 3.8 out of 5 stars (19 reviews (via Birdeye))
What patients say
Patients praise
- Friendly, helpful, and caring staff
- Providers take time to listen and explain medical information clearly
- Professional and respectful environment
- Down-to-earth, approachable communication style
Common complaints
- Past reports of rude staff, although recent feedback suggests improvement
In patients' words
"NP. Charise was amazing! Very knowledgeable and super willing to listen and do whatever needed to help. Even the nurses treated me with respect/better than other locations I tried prior to coming here."
— Birdeye user review"Sallie Lively is the best! She really cares about her patients! She takes the time to listen to you and explain things to you so that you understand. She's simply amazing!"
— Loc8NearMe user review (Dec 2025)More clinics in Bristol
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