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Highlands Community Services (HCS) - Mental Health, Substance ... logo

Highlands Community Services (HCS) - Mental Health, Substance ...

Behavioral HealthBristol, VA

★★★☆☆3.2/540 reviews across 1 platforms

Ratings by platform

  • Glassdoor: 3.2 out of 5 (employee reviews) (40 reviews)

What patients say

Patients praise

  • Some patients report positive recovery outcomes
  • Positive feedback from some employees regarding colleagues and management support

Common complaints

  • Concerns regarding organizational culture and ethical practices
  • Allegations of inadequate service provision and administrative frustration

In patients' words

"I highly recommend Highland Community Services, they will be the best chance you will get for recovery, since day one I started to feel improvements..."

Rehab.com

"Highlands Community Services is a total waste of time. They are merely an agency set up to pretend to provide services on paper while bilking insurance..."

Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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