Frontier Health - Bristol Behavioral Health Services
Behavioral Health • Bristol, VA
Ratings by platform
- Birdeye: 2.9/5 (55 reviews)
- Rehab.com: 2.59/5 (52 reviews (Rehab.com))
What patients say
Patients praise
- some patients report competent and friendly staff
- some patients report positive impacts on their mental health from therapy sessions
Common complaints
- reports of unprofessional or rude staff behavior
- difficulty accessing or scheduling services
- feelings of being treated as a number or feeling unheard
- reports of impersonal or dismissive care
In patients' words
"I felt like a number, a chart—not a human being dealing with real pain. ... From the front desk to the mental health professionals, I was consistently met with they were ALL curt, unkind, and unhelpful ."
— LocalityBiz user review"Some people who’ve been treated there say their therapists have made a big difference to their mental health and that the staff are friendly and competent."
— Rehabs.org listing summaryMore clinics in Bristol
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Patients praise: Professional and experienced medical staff · Clear communication and thorough explanations of procedures.
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Patients praise: Knowledgeable and skilled surgeons · Friendly and professional staff interactions.
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