Intermountain Health Brighton Clinic
Urgent Care • Brighton, CO
Ratings by platform
- Wheree
- Intermountain Health official provider page: 5/5 (406 reviews)
What patients say
Patients praise
- Physicians are described as knowledgeable, caring, professional, and attentive
- High patient satisfaction with the quality of medical care and treatment provided by providers and nurses
- Efficient onsite procedures like x-rays and lab work (when not subject to long waits)
- Convenience of patient portals and follow-up communication
Common complaints
- Long wait times for appointments and lab work
- Difficulties in scheduling and reaching the office by phone
- Unprofessional, rude, or dismissive behavior from some front desk/administrative staff
- Issues regarding billing, insurance coverage, and administrative handling of medical records
In patients' words
"So far my experience with the docs and MA’s have been good. They follow up taken care of they are beyond... however not a fan of a few younger ladies at the front desk the few times I’ve come in, especially when I check in and hear the whole side conversation and snickers... Little unprofessional IMO."
— LocalityBiz user reviewMore clinics in Brighton
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