BRIGHTON - Salud Family Health Centers
Pharmacy • Brighton, CO
Ratings by platform
- Apple Maps (aggregating other sources): 3.7 out of 5 stars (17 reviews mentioned for the Women's Center)
What patients say
Patients praise
- Appreciation for kind, caring, and knowledgeable medical and dental providers
- Value-based care that is accessible, inclusive, and affordable, especially for those without insurance or with Medicaid/Medicare
- Long-term patient loyalty, with some patients staying with the same provider for many years
- Professionalism and personalized care during clinical visits
Common complaints
- Difficulty with the phone system (e.g., poor call quality, inability to reach staff, incorrect closure messages)
- Long wait times for appointments and while waiting in the office
- Inconsistent customer service and professionalism from front desk staff
- Frustration regarding appointment scheduling and lack of perceived compassion
In patients' words
"Pretty good doctors, terrible phone systems. Every single time I call or they call me, they can’t hear me but I can hear everything they say."
— Loc8NearMe user review"Honestly, this is by far the worst customer service and setup I’ve ever experienced. Not only do they make you wait months for an appointment, regardless of urgency, but they also treat you like you do not matter."
— LocalityBiz user review"Salud is highlighted as 'reliable and reasonable,' doing only the work that truly needs to be done and helping everyone get quality dental care that doesn’t 'break your budget.'"
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