BRIGHTON - Salud Family Health Centers
Behavioral Health • Brighton, CO
Ratings by platform
- Various platforms including Apple Maps and BestProsInTown: 3.7 out of 5 stars (aggregated) (17 reviews (specific to Brighton Women's Center))
What patients say
Patients praise
- Many patients praise the clinical providers (doctors, dental staff, PAs) as knowledgeable, kind, professional, and thorough
- Appreciation for the clinic's dedication to serving patients without insurance or with Medicaid via a sliding scale fee system
- Some patients report friendly interactions with staff and efficient visits
Common complaints
- Difficulty reaching the office by phone, including unanswered calls, long wait times, and poor call quality
- Long wait times to be seen after the scheduled appointment time
- Issues with appointment scheduling, including errors and long delays
- Mixed experiences with front desk staff, with some reported as rude or unprofessional
In patients' words
"Honestly, this is by far the worst customer service and setup I’ve ever experienced. Not only do they make you wait months for an appointment, regardless of urgency, but they also treat you like you do not matter."
— LocalityBiz review regarding Brighton Women's Center"Pretty good doctors, terrible phone systems. Every single time I call or they call me, they can’t hear me but I can hear everything they say."
— Loc8NearMe review regarding Brighton Clinic"The doctors are noted for listening, never being in a rush, and figuring out how to help. Some patients have seen their doctor for around twenty years and continue with them as a primary doctor."
— BestProsInTown summary of patient feedbackMore clinics in Brighton
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