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Psychiatry • Bridgeport, WV
Ratings by platform
- Birdeye (for AFC Urgent Care Bridgeport): 4.4 out of 5 stars (725 reviews)
- Birdeye (for Bridgeport Family Medicine): 4.4 out of 5 stars (179 reviews)
- PissedConsumer (for Access2Care): Low satisfaction reported by users (127 reviews)
- Birdeye (for Access2Care): Not explicitly listed as a single score, but reviews are predominantly negative regarding logistics (87 reviews)
What patients say
Patients praise
- Professional and courteous medical staff (doctors and nurses)
- Efficient service with short wait times at certain urgent care and family medicine clinics
- Compassionate and friendly office environments
- Helpful and knowledgeable healthcare providers
Common complaints
- Unreliable transportation services (Access2Care specifically) causing missed appointments
- Long wait times for return transportation
- Unprofessional or rude front desk staff at certain urgent care locations
- Complaints about telemedicine services when in-person care was expected
In patients' words
"My experience was good!! The staff was respectful and the doctor listened to what was going with me."
— Birdeye/AFC Urgent Care Bridgeport review"Messed up transportation 2X- terrible customer service. Access2Care vehicles were in poor condition or damaged vehicles lacking air conditioning."
— PissedConsumer/Access2Care review"OMG I lovveeee this doctors office & everyone who works there. they're so nice & helpful & they really try to do their very best to take care of you."
— Birdeye/Bridgeport Family Medicine review"Getting to the appointment is no problem but these appointments are for my daughter and I shouldnt be waiting with my kiddo for 2 hours when they say the ride is 10 minutes away."
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